Swiggy is temporarily shutting down Genie across cities due to staff shortages

Swiggy is temporarily shutting down Genie across cities due to staff shortages

As it battles to employ conveyance labor force and keep up with the demand, Swiggy has temporarily quieted its pick-down and drop-off service Genie across major metros, a media gave an account of Tuesday. Swiggy Genie services have been impacted across Mumbai, Hyderabad, and Bengaluru. As per a report in the Economic Times, Genie service has been inaccessible for the past 7 days. The organization is prioritising on food-conveyance and its fast commerce business Instamart, the Economic times said in its report.

The demand for gig workers in the quick commerce industry has exacerbated the supply shortage, especially in Bengaluru, Mumbai, and New Delhi. Attrition and hiring new resources are also becoming harder, the report added.

Due to rising fuel prices and inflation, many food and grocery delivery companies have been unable to raise the wages of their riders, causing supply-side issues across the gig economy.

Meanwhile on April 25, Swiggy launched an industry-first accelerator programme for its delivery executives to transition into full-time, managerial-level jobs with a fixed salary and additional benefits. The programme, named ‘Step-Ahead’, is aimed at giving an opportunity to those executives who want to move from their current flexible engagement with Swiggy to a dedicated, managerial role.

With ‘Step Ahead’, Swiggy is formalising this process and intends to reserve at least 20 per cent of all Fleet Manager hires for its delivery executives. At present, Swiggy has over 270,000 delivery partners across the country.

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