How To Use Tech To Differentiate Yourself In The Service Industry

How To Use Tech To Differentiate Yourself In The Service Industry

The service industry is changing considerably because of the newfound focus on remote work and virtual meetings. With the changes comes the opportunity to differentiate yourself from competitors using tech. There’s been an eye on how tech would change customer service for many years now, leading to predictions that real time chat will outpace email and, pre-pandemic, the belief that people would come to prefer virtual communications to in-person for convenience’s sake. One thing is for sure: companies are considering how to use…

Read more from www.forbes.com

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