News Tech: At its 34 assisted living units, Beehive Homes New Mexico, a franchisee of Beehive Homes in Boise, Idaho, is addressing labour issues by putting employees first.
We carefully considered the experience of the employees during the time we were severely understaffed and had to ask ourselves, “Is it something we would want to come back to?” Owner and operator of BeeHive New Mexico Nathan Manning spoke to McKnight’s Business Daily.
That entails making an effort to establish a great experience for workers right from the start, including tailored onboarding, regular employee contact, and an intuitive platform that enables staff members and managers to connect and adjust schedules as necessary.
He claimed that the reflection produced a conversation about how new hires should be welcomed and treated on their first day. The business has discovered that having new hires spend their first day simply getting to know the residents is advantageous rather than inundating them with regulations and procedures and giving them mundane jobs.
“The partnership that we have with Beehive Homes New Mexico fits into their greater strategy they’re implementing,” BookJane founder and CEO Curtis Khan told the McKnight’s Business Daily, calling Beehive’s initiative “an end-to-end employee strategy.”
The shift call-out platform automates the process of filling shifts and eliminates the need for an administrator to make phone calls to find staff coverage, relieving the leader of time and stress, Khan said. According to BookJane, the platform decreases administrative time required to fill shifts by up to 70%. The technology enables all staff members to be notified at once through the app when there is a need, giving staff members more flexibility in creating their schedules. The platform also provides the ability for flex workers, such as retirees and former staff members, to rejoin the workforce and work a few hours a week or on an as-needed basis.
“The workforce has changed. It’s totally different than it was a year ago, even. We’ve had to be more accommodating and had to give our employees more options,” Manning said. “We don’t want to be an employer that’s still doing paper schedules and managers spending a lot of time trying to fill shifts.”