News Tech: Aug 24 (Reuters) – Amazon.com Inc (AMZN.O) plans to shut down its virtual healthcare service by the end of this year, the retailer said on Wednesday, as a deal to buy a rival provider awaits regulatory approval.
“It is not a complete enough offering for the large enterprise customers we have been targeting, and wasn’t going to work long-term,” he said in the message, which the company shared with Reuters.
Company executive Neil Lindsay told staff that Amazon Care, which lets business customers offer digital or at-home doctors’ visits to their personnel, had shortcomings despite the retailer’s efforts.
Amazon Care’s customers included Hilton Worldwide Holdings Inc (HLT.N). The retailer offered virtual care nationwide and house calls in markets such as Los Angeles, Washington and Dallas.
Source: Reuters Trust Principles.